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Getting Started with Dolphin

This document provides a Step-by-step guide aimed at new users to quickly getting started with Dolphin. With the help of this User Manual you should be able to learn the basics and start using the softare to perform your operations smoothly.

Starting the Software

The software runs on any standards-compliant web browser of your choice. However, some features are tuned for the latest version of Chrome browser and we suggest you use Chrome if in doubt.

  • Open your web-browser
  • In the Address Bar, enter URL for Dolphin (eg: https://dolphin.example.com) and press Enter
  • When asked for your username and password, enter them to login and begin using the software

Patient Registartion

The Patient Registration modules provide easy way to create and update patient record for billing, clinical and other purposes.

New Registration

  • Click on Patient Administration on the menu and select New Registration, or use shortcut F2
  • Fill up all mandatory fields marked with an asterisk () and click on Save* to register a new patient.

Existing Patients

  • To list exiting patients, Click on Patient Administration>>Registered Patients
  • If you know the Patient ID, enter it and click on search or use other search options for generic search

Generating Invoice/Billing

If you have not completed Patinet Registration, please refer to the earlier topic on Patient Registartion.

New Invoice

  • Click on Billing on the menu and select New Invoice. Or use shortcut F3 to quickly get there.
  • Enter Patient-ID or Member-ID and wait fort the patient information to load
  • Select billing item by typing few characters and selecting for the list
  • Enter value into or change the following fields as necessary:
    • Referral Doctor
    • Discount Group and Type
    • Hospital Name
  • As you start selecting billing items and adjust quantities, the invoice is updated and all totals are shown.
  • When finished entering items, check discounts and other parameters
  • Select Payment Type.
  • Enter Tender Amount and it will automatically show calculated Return Amount.
  • If everything is complete, then press Enter or click on Save
  • Once saved, the invoice cannot be modified under any circumstances, so please be sure everything is all right before saving the invoice.
  • Once saved, the invoice will be automatically printed.

List Invoice

  • To list saved invoices click on Billing>>Invoice List
  • You can search using a Patient ID, first name or last name.
  • When you find the desired invoice, click on Show/Re-print

Invoice Reprint

  • First list saved invoices by click on Billing>>Invoice List
  • You can search using a Patient ID, first name or last name.
  • When you find the desired invoice, click on Show/Re-print
  • When the invoice is displayed, you can click on Reprint Invoice to reprint.
  • Reprinted tax invoice are marked with the term “Copy of Original” or “Reprint Copy”.

Refund Invoice

  • When a patient buys some item and quantity they do not need, it can be refunded using a refund invoice.
  • Go to Billing>>Refund Invoice
  • Scan Patient ID using your barcode reader or type it manually and press enter to Search
  • When you find the desired invoice, click on it
  • If you need to remove the item, click the corresponding “X” button
  • If you need to reduce the quantity of an item, adjust it
  • The refund amount is shown automatically.
  • When done, click on Save.
  • The refund invoice is printed automatically with the details of all the refund items.
  • Note: Certain items can not be refunded
    • Tests in progress – To refund such tests, the Lab has to revert the test before attempting refunding
    • Completed Test – If a test is completed and the report is generated, it can not be refunded.

Refund Invoice List and Print

  • To list refund invoices, click on Billing>>Refund Invoice List
  • If you know the Patient ID, enter it and click on search or use other search options for generic search
  • When you find the desired refund invoice, click on it to load on the screen
  • If you need to reprint the refund invoice, you can click on print.
  • Reprinted tax invoice are marked with the term “Copy of Original” or “Reprint Copy”.

Lab Operations

The operations of Laboratory are divided into different functional units.

Sample Accessioning

  • Click on Lab Operations>>Sample Accessioning
  • Scan the barcode on the invoice using your barcode scanner.
  • All relevant required sample containers are shown on screen.
  • By default all current ones are selected for printing.
  • Dis-select the ones that will not be collected at this time.
  • If all look good, just press Enter or click on Print to print the stickers.
  • One sticker for each container is automatically selected and printed.
  • Depending upon setup additional stickers (eg: for affixing on invoice) are printed automatically.
  • Sometime, even if the sample type is same, multiple containers are required if they are headed to different departments.
  • Some samples are not selected automatically, eg: if Blood Sugar Fasting is selected, Blood Sugar PP is not selected by default as the collection should occur 2 hours afterwards.
  • Once stickers are placed on the containers, sample collection can be carried out.

Receiving Sample for Testing

  • Click on Lab Operations>>Receive Acc. Sample
  • For auto receiving, scan bar-code on each container
  • For manual receiving, enter Sample-ID of each container
  • Click on Work-list from the top-menu.
  • Or, go to Lab Operations>>Receive Acc. Sample>>Work-List
  • Select Department
  • Select date-range and click on search
  • Work-list is generated. You can print as needed.

Test Result Entry

  • Click on Lab Operations>>Result Entry
  • Scan the barcode from Work-list or enter Sample-ID manually
  • If you know the Patient ID, enter it and click on search or use other search options for generic search